A major health care provider has engaged Galantis to participate in a process to determine a strategic Enterprise Content Management (ECM) solution, based on IBM FileNet and implement it over the course of CY2013. The ECM solution assists the organization in adhering to relevant government rules, regulations and mandates. It also contributes to achieving many other tangible and intangible benefits, including significant cost reductions and organizational efficiencies.
Galantis have been engaged to reduce the human error factor by automating Explanation of Benefits, Statement of Benefits and Coverage, generation in electronic format, and distributing them via multiple fulfillment channels such as portal access and postal mail.
Galantis helped to assist with streamlining the marketing campaign segment’s ECM aspect, and to assist with digitizing the banking segment of the organization.
Over the course of the project Galantis’ consultants are helping our client to be the one stop location to archive, search, retrieve and manage enterprise wide documents. The sharing of data throughout the enterprise results in the reduction of duplicate work efforts carried out by other segments of the organization.
Developed ECM solution helps to reach important business goals such as
- improving transparency between various segments of the organization,
- increasing auditing functionality,
- reducing fines assessed by the government,
- increasing efficiency/effectiveness,
- reducing the administrative costs and relaying those benefits to its customers.
For more information about this project contact us.